Get to know Property Management Division Manager Lavina Diamanti

Get to know Property Management Division Manager Lavina Diamanti

285-Lavina-DiamantiWhen it comes to renting out your property, knowing who to trust with your home can be difficult, as can keeping an eye on the place and ensuring you are meeting your obligations as a landlord.

Utilising a Harcourts property manager can help you ensure you are meeting these obligations, and that your tenants are treating your property as if it was their own.

We sat down with Harcourts Marlborough property management division manager Lavina Diamanti about what her role involves, and how her division can help you with your investment.

As the manager of the Harcourts Marlborough property management division, what does your day-to-day role include?
Training and mentoring my team is a big part of my job. Property management can be challenging and quite stressful, we are often “piggy in the middle”, so I spend quite a lot of time problem solving and helping my team with any challenges they face. Like any manager, planning and quality control are other aspects of the role plus as I hold my Salespersons Licence I also manage our commercial portfolio.

How long have you been working in property management?
I first joined Harcourts in 2003, initially to help out with a project and implement some new systems. Before I knew it I was managing a portfolio and learning fast about property management. In 2010 I took up an opportunity in the banking industry but returned to my current role 3 years later.

What did you career involve before moving into property management?
My background is banking and business management. I started as a bank teller when I left school and progressed through to a branch manager position. I left that to run a busy engine reconditioning and automotive workshop. All good experience for my current role.

Have you been based in Marlborough for your whole property management career?
Yes. I am a 6th generation Marlburian and other than a short time in Canterbury have lived here all my life.

What is it about Marlborough that you love/what makes it a good place to live?
Where do I start? The climate, the central location, the people (we are typically a friendly lot!) the size – not quite a city but not a little town either, and no traffic lights!

What do you love about your role?
Harcourts Marlborough is like a big family and we have incredible support from both the local business owners and our head office.  I love training and mentoring people plus ensuring our clients receive top quality service and this role allows me to do all that.

How do you think having a property manager helps homeowners with their investment/s?
We know our stuff, know what we can and can’t do and this ensures the property owners are getting the best quality tenant, are compliant with all the legislative requirements and their investment is protected.   We kiwis typically have a “can do” attitude and that is why in NZ we have a large proportion of Landlords who self-manage their properties. But times have changed and we are now in an era where tighter legislation and regulations plus savvy, well informed tenants means that the kiwi can-do attitude often falls short of meeting the requirements and this can result in problems for Landlords.

Why should people choose Harcourts Marlborough to manage their rental properties?
In this business, you can’t beat experience. That is what makes us good at what we do and our owners get the benefit of that. We have a simple tag line – Your Property, Our Priority. Everything we do is centered around looking after the owners investment property.

Do you have any advice for people looking to buy investment properties in the current market? Is it still a good idea?
Property continues to be a sound investment. We have experienced a good rental market for a number of years now and  we don’t anticipate this changing any time soon. This means that investors have the choice of quality tenants and are experiencing good rental returns and high occupancy rates.

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